FAQ

1. Do you ship outside the U.S.?
Currently, we only ship within the United States.

2. How much does shipping cost?
We provide free standard shipping on all orders.

3. How long does shipping take?
Orders typically arrive within 2–4 business days after processing.

4. How do I track my order?
A tracking number will be emailed once your order has been shipped.

5. What is your return policy?
We accept returns within 30 days if the product is unused and in its original condition.

6. Do you allow exchanges?
We do not offer direct exchanges. Please return the item for a refund and place a new order.

7. What if I receive a defective product?
Contact us within 7 days with photos, and we will arrange a replacement or refund.

8. Which payment methods are accepted?
We accept major credit cards and secure online payments.

9. Can I cancel an order?
Yes, orders can be canceled before shipping. Please contact us as soon as possible.

10. How can I reach support?
Email contact@vickisweelassies.shop or call (937)-673-2163.